News Archive

News Archive

Why Interview Feedback is Often Awful – by Paul Marsh, Client Trainer

As an ex-HR Director in another life I am all too aware of the reasons why we shy away from honest, constructive feedback (be it at the end of the interview or in a subsequent call or email): If the applicant doesn’t get the job we think they might not like what they hear and […]

SMART Objectives miss One Magic Ingredient – by Paul Marsh, Client Trainer & Founder at Lightbulb

Managing performance, and particularly when people are remote working, is tricky.  The practical use of objective-setting to help us focus on expectations and outcomes has never been more important. Managers have been advised to use SMART objective-setting for years.  Now, there is nothing wrong with this approach: Specific, Measurable, Achievable, Relevant, Timebound – but does […]

Can ‘extroverts’ give a misleading impression at interview? By Sarah Fitzgerald, Managing Director

It is a fact that we all make up our mind about somebody within the first 5 to 8 minutes of meeting them.  Whether this is face to face, by Skype or on the telephone, in an interview in particular, human nature causes us to make up our mind about a potential future hire really […]